HOW IT WORKS

Sign up to receive 1 point for every $1 spent. Once you hit 100 points, you can redeem them for $5 off your next purchase.

BENEFITS

Use your points to stock up on your favourite products. Once you hit $500 for the year, you’ll be automatically upgraded to the Beauty VIP club.

FRIENDS DON'T KEEP BEAUTY SECRETS: REFER A FRIEND

Give your friend 20% off their first order. Each time your friend uses your referral link, you will receive 100 points towards your next purchase.

Refer Your Friends

Frequently Asked Questions

The Beauty Club is our loyalty rewards program designed to give you access to exclusive offers, free product samples and additional perks. Once you become a Beauty Club member, you will be able to earn points on every purchase and redeem them for cash* value. Plus, there's additional ways to earn points; refer a friend, leave a review on your go-to product and follow us on social media.

We made joining super easy! You can join by creating an account with us. You’ll earn 25 points just by creating an account and then you’re set to earn points as you continue to shop. Please make sure to sign in with the same account (and email) each time you shop. As you spend, you’ll level up to higher tiers to access even more rewards benefits.

The more you spend, the higher your tier, the more benefits you’ll unlock. You’ll automatically start at the Beauty Club. Once you spend $500 within one calendar year, you’ll level up to Beauty VIP Club. The VIP Tier will grant you access to exclusive promotions, pre-releases and a $42*+ birthday gift. The best part? All Beauty VIP members will receive 1.25x points per dollar spent.

Your points will expire within one (12 month) calendar year. To collect and redeem points, be sure you are shopping with the same account and email each time. We will not be able to combine points, rewards or offers from various accounts, even if it is the same account holder name.

To register: In order to ensure you’ll be notified for your free birthday gift on your birthday month, navigate to your account page, click on the “My Information” tab and update your birthday. *Must be subscribed to our email list as well.

To redeem: You will receive an email with a special birthday code at the beginning of your birthday month. The special birthday code will be applicable to your order during your birthday month in which you will need to add the product item eligible as a gift to your cart and apply the auto generated code you received. You must place an order to redeem your birthday gift. Birthday gifts cannot be stacked so we recommend redeeming your Birthday Gift every year.

All verified buyer reviews will qualify to receive points after reviewing a product they have purchased. At this time, we are not able to honor points on any product review left that is not deemed verified.

- If you sign up and your birthday is more than 30 days away, there is no issue. You will receive the reward gift code on your birthday month.
- If you sign up and your birthday to less than 30 days away, you will need to fulfill a waiting period of 30 days from the date you signed up for the campaign

For example, if you signed up for the campaign on January 5 and your birthday is January 6, the reward will be granted on January 6 + 29 days, ensuring each customer waits a minimum of 30 days for their birthday reward.

We are very excited to introduce our rewards program. At this time we are unable to honor any previous purchase made if you did not place it while logged into your account where you would like the points reflected. Please make sure to use the same account on all future orders so you can earn, shop and redeem every time.

No, unfortunately our system will not let you modify the date you have entered. If you would like to modify your birth date in our system we require proof of photo ID where your birth date is visible. We are only able to modify birth dates once a year. If you have redeemed a birthday gift with the birthday details entered into your account, you will not be able to modify the date on your account. Thank you again for being a loyal customer and we cannot wait to celebrate you on your birthday.

Unfortunately, we are unable to merge two different accounts. We are very sorry for the inconvenience, we understand how frustrating this may be. Moving forward please remember to continue using the email you would like to continuously use.

No, unfortunately, we are unable to apply both discount codes and points to your order. Our system will only allow you to use one of the two.

It happens! We've made it easy for you to access your redeemed code history. Once you're logged into your account, you can browse all expired and current active codes by clicking on 'Rewards History'. Please note unused points expire within one (12 month) calendar year of when they were earned.

Our team is happy to assist with any further questions you may have. Simply email us at contact@fitglowbeauty.com for help.