Cloud Collagen Lipstick Balm | Skincare & Long-Lasting Color

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Glad - Soft Matte Pale Plum

Age:: 35 - 44

Skin Type:: Normal

Would you recommend to others?: Yes

Glad - Soft Matte Pale Plum

Superior and

Superior and natural

Age:: 35 - 44

Skin Type:: Normal

Would you recommend to others?: No

Packaging broke, but Fitglow took my concerns seriously.

Following a critical review, I was contacted by the Vice President of Fitglow who made me feel heard about a package that was defective.

She found a satisfactory solution and acknowledged that my loyalty as customer was worth more than the standard product warranty to make me feel satisfied.

I look forward to further purchases!

Hi Jennifer, thank you for taking the time to share such detailed feedback. We were so sorry to read about your experience, and we reached out to you privately last week as soon as we saw your review to learn more.

We want to sincerely apologize that our communication missed the mark and left you feeling unheard and unvalued as a loyal customer. That is never our intention. While the product in question was purchased 19 months ago, which is well outside our standard 30-day return policy, we agree that the situation should have been handled with greater care.

We are founded on solving skin frustrations, and we are disappointed that we created such a negative experience for you. We have taken your feedback very seriously and are using it as a critical training opportunity for our team to ensure we better handle these situations in the future. We appreciate you connecting with us, and we wish you all the best.

Sincerely, The Fitglow Beauty Team

Age:: 55 - 64

Skin Type:: Normal

Would you recommend to others?: Yes

I purchased Ruby , and I’m so impressed ,I

I purchased Ruby , and I’m so impressed ,I quickly ordered 2 more..and a lip serum to top it.
Ruby is perfect for Fall/Winter deep and rich and it is pigmented , so smooth , matte but nourishing . and it stays on …I’ve never had anything like the Cloud Collegen. Lipstick…I can’t wait to try other Fitglow products.
Well Done, Fitglow!

We’re blushing, Ruby-style ❤️ So happy you’re loving your Cloud Collagen Lipstick + Cheek Balm! Thank you for trusting us with your glow. You’re going to love the rest of the collection too! ✨

Rosewood - Beige Rose Nude

Age:: 55 - 64

Skin Type:: Sensitive

Would you recommend to others?: Yes

Great Balm

When I purchased, didn't realize it was a "balm", looking more for a lipstick (my fault, as it is in the description). But I have to say this is one of the best balms I have ever purchased, as it is very hydrating. Also, very nice on the cheeks.

Not just a balm—a glow-up for lips and cheeks!

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Cloud Collagen Lipstick + Cheek Balm

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