Refund policy

Effective Date 9/17/2025:

You are important to us and we do everything we can to check your order accuracy prior to shipping. If you have received an incorrect product or the products are damaged please submit a return request through our portal and we will do our best to fix the issue.

Unused or lightly used products from our online shop may be returned for exchange, store credit, or refund within 30 days of the order delivery date.

Items must be returned in the original packaging.

Fitglow Beauty offers Checkout+ to customers to provide free return shipping. Customers that take advantage of our Checkout+ option will receive a prepaid label through our portal for any returns request. Customers who opt out are responsible for the costs of return shipping. Labels should be purchased through our customer portal.

Duty or import fees are the responsibility of the buyer

If you have any questions about our return policy or shipping please contact us prior to placing your order.